Frequently Asked Questions



In light of updated advice from health authorities and the evolving Coronavirus (COVID-19) situation, it is with sadness and heavy hearts to inform you that we are postponing the Brisbane Baby to Toddler Show which was scheduled to take place next week at the Brisbane Convention & Exhibition Centre from 20-22 March.

Despite the disappointment we know you will feel, we want you to know that we are still fully committed to delivering a successful Brisbane event later in the year and have confirmed our new dates with the Brisbane Convention & Exhibition Centre as 2nd – 4th October 2020.

This is not a decision we have taken lightly, however our primary concern is always the safety and wellbeing of our visitors, and the responsibility we feel towards our exhibitors and partners.

Whilst we’re saddened the event can’t go ahead next week, we hope you will join us at the Baby to Toddler Show in October and we look forward to meeting you and your little one then.

If you booked a First Aid Course at the Brisbane event, we will change your course to the same time and day of the new dates. If this doesn’t suit you, we can organise a refund. Please email us if you wish to receive a refund. Please note it will take up to 30 days for a refund.

At this stage, our Sydney and Melbourne Baby to Toddler Shows will go ahead as planned.

Best wishes,

Cory Watson
Event Director

If you have any specific event questions, please contact our team on

When is the Baby to Toddler Show?

Friday 2 – Sunday 4 October 2020

Where is the Baby to Toddler Show?

Brisbane Convention & Exhibition Centre

What time does the show open?

9.30am – 4pm each day

How do I get to the venue?

To find the easiest way to get to the venue please head to our visit page.

Is there car parking available?

There is car parking available at the Brisbane Convention & Exhibition Centre, see more information on their website.

Is there a cloak room?

There is no cloak room provided at the show.

How can I find out what is happening at the show?

Visit our Plan Your Day page to see what is happening every day of the event.

Where can I find a particular product/brand at the show?

Check back closer to the show to find the full exhibitor list.

What food and drinks are available at the show?

A variety of delicious food, drink and snacks will be available through the event including kid-friendly options.

Can I take my pram inside the show?

Yes, you can take your pram into the show. It may get quite busy at times so we do recommend you consider bringing a baby carrier or sling.

Is there pram parking?

No. There is not a dedicated or secure place to leave your pram.

Will I be able to drop my shopping off at the car/go home for my baby’s nap and then come back to the show the same day?

Yes – grab a stamp as a pass-out and will be able to re-enter the event during the session.


Do I need to register for my free ticket?

Yes! Tickets will be $20 on the door so don’t miss out on getting your free ticket in advance.

Where do I register for my Free Ticket to The Baby to Toddler Show?

You can register here for your free ticket

When does the Free Ticket offer end?

Free tickets will be available until 11:59pm on 1 October 020.  Tickets will be available to book soon.

My ticket says it is unregistered, what does this mean?

An unregistered ticket means that there is no name or contact details attached to that ticket. You will still be allowed entry into the show, however you won’t be able enter the competitions around the show, or sign up to mailing lists with exhibitors by scanning your ticket – as there won’t be any details against your ticket.

Can I buy tickets at the door?

Yes, tickets will be available for purchase at the door for $20.

Can the tickets be scanned at the door from my phone?

Yes. If you have a cracked screen, please print a ticket at home or see the box office for assistance.

Can I swap my tickets for another day?

Yes, your ticket is valid for entry to the show on any one day.  If you want to attend the show on more than one day please register for another free ticket.

Can I swap names on my ticket/give my ticket to someone else?

Yes, tickets are transferable. It is not mandatory to change the name on the ticket if you wish to pass it onto a family member or friend, however we recommend you re-register your ticket to ensure you are able to enter competitions at the show with your ticket.  Contact Lup, our ticketing agency, to change the name on your ticket.

Are children free to attend the show?

Yes, Children 15 and under are free to attend if you are buying tickets on the door. Children must be accompanied by an adult.

Are concession tickets available?

There are no discounts on tickets at the door.

Are companion cards accepted?

Yes, someone with a valid companion card accompanying a guest, will be given free entry.

How can I sign up for Infant First Aid Classes?

You can secure your space by booking through this link

I’ve purchased an Infant First Aid ticket, do I need to also have an entry ticket if I am only attending the class?

Yes, you will be required to have an entry ticket for the event. Make sure you register for your ticket in advance to take advantage of free entry.

Can my child come into the First Aid Class with me?

Yes, the Infant First Aid classes are child-friendly.

Is there a waiting list for the sold out First Aid sessions?

If there are spaces available, there will be a waiting list. Please go directly to the registration area for the classes to see if there are spaces available.

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